Is the design visit really free?
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Yes. Free across Bracknell, Wokingham, Reading and the wider Berkshire patch — measurements, layouts, 3D visuals and the full quote. No fee, no obligation.
How much can I save buying through you vs a high-street showroom?
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Typically 20–35% off RRP on cabinets and worktops, and trade pricing on appliances. We show you the trade invoice so the saving is transparent, not just claimed.
Do I have to use your install team?
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No. Many clients use us for design and supply, then bring in their own fitter. We brief the fitter on the spec and stay reachable through the project.
How long does the design process take?
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2–4 weeks from first visit to signed-off spec, depending on how many rounds of layout iteration you'd like. Faster if decisions are clear.
Can you design a kitchen for an extension we haven't built yet?
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Yes — actually the best time to start. We work from architect's drawings, optimise the layout, and brief the builder on where to leave services for first-fix.
What brands do you specify?
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Cabinets: Howdens, Magnet, Wren, DIY Kitchens, Second Nature, Pronorm. Appliances: Neff, Bosch, Siemens, Miele, AEG, Quooker, Caple. Worktops: Silestone, Caesarstone, Cimstone, Dekton, plus solid wood and laminate. We're not tied to any of them.
What if I change my mind about an appliance after ordering?
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Tell us before delivery and we'll do everything possible to swap. After delivery, manufacturer return policies apply — usually 14 days uninstalled and undamaged, sometimes with a restocking fee.
How do I pay and when?
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Bank transfer or card on completion for one-day jobs. Larger installs run on a clear schedule — deposit to secure the slot and order materials, a stage payment when first fix is complete, and the balance on sign-off. No cash-only nonsense, no pressure to pay before the work is signed off.
What guarantee do you offer?
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Every job leaves with a written guarantee — labour is covered by us, and manufacturer warranties on parts and fittings are registered in your name and emailed across with the paperwork. If anything moves, leaks or fails inside the guarantee window, we come back and put it right at no charge.
Do you cover my postcode in Berkshire?
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Yes — Overflow is based in Bracknell (RG12) and we run kitchen design work daily across Bracknell, Wokingham, Maidenhead, Windsor, Ascot, Reading, Woodley, Woking and into West London. If you're inside the M25/M4 corridor, you're in our patch. Call 07949 996627 and we'll confirm an arrival window on the call.